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17 Jul Lean Office Waste #3: Handoffs (Part 1)

Birds do it. Bees do it. You do it almost everyday, especially in the office! Iā€™m referring, of course, to handoffs ā€“ the act of turning over tasks, information, data, documents, forms, material goods, etc. to a colleague, group, department, etc. Unfortunately, for something that is such an embedded part of our process, the simple fact is that handoffs are a source of immense waste.

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