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  • Who Needs a Stinking Charter?

    You do if you are a project leader. I know that creating a project charter can be a little bit of a pain and it may seem tedious, but it really is the first step to a successful project. We discussed a basic structure for Kaizen events in a previous post titled “Kaizen is not Japanese for free lunch”. Periodically, I plan to revisit this topic and discuss various components of a successful Kaizen. Depending on the response we get, we may accelerate the discussion or drop it, so be sure to let us know what you think.

  • Lean Office Waste #3: Handoffs (Part 1)

    Birds do it. Bees do it. You do it almost everyday, especially in the office! I’m referring, of course, to handoffs – the act of turning over tasks, information, data, documents, forms, material goods, etc. to a colleague, group, department, etc. Unfortunately, for something that is such an embedded part of our process, the simple fact is that handoffs are a source of immense waste.

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