CUSTOMER QUOTES

The following quotes are a small but representative subset of the thousands of similar quotes we receive every year.  They are strong evidence of our mission and the values we uphold in every class.  All quotes are posted with permission from their respective companies.  However, none of the author's names are identified for reasons of privacy.  We appreciate and strive for every one of these and thank our students for them.

About Our Courses

Question: What about this class was most useful to you?

Answers:

• Very well organized and interesting material, it was the best training I have attended to date. I will recommend this course to everyone.
   
• This was the best training that I've been to. Great job.
   
• This was the best, most useful training class that I have participated in during my years at [this organization]. I will be take these fundamentals and process analysis strategies and apply them to my job on a day-to-day basis.
   
• Everything was useful. I taught me how to use a systematic approach to lean out a process to make it more accurate and efficient.
   
• Excellent!!! The Six Sigma concepts was insightful as well as the whole methodology. The material was very well prepared.
   
• I learned and refreshed tools for qualitative problem solving as well as the methodology which encompasses the tools. These tools can be utilized separately or jointly to better improve the quality of our deliverables.
   
• The ability to go through the entire process from the define stage to the control stage (i.e. not only breaking down the issues but implementing solutions as well)
   
• The methodologies and tools of Lean and Six Sigma and how they tie to one another.
   
• I was certified in Juran Facilitation Tools and Skills and Reengineering Tools and Techniques about 10 years ago. Although I had applied some of the techniques during my professional career, I definitely was amazed at how many other applications could be identified. In fact, I would say that anyone in [our company] could benefit from the course just to provide a good baseline specific to analyzing data and thought processes.
   
• The content of the course was taught in a way that I could understand and the course held my attention all day.
   
• Learning about different ways to attack problems and solve them.
   
• The binder of information and the in-class group activities.
   
• The class was very useful and added to my understanding of what Lean Six Sigma is and how it can help in our line of business. I think that more people should at least take this class to find ways to eliminate waste in their daily work processes. As we learned, its not that we are doing a bad job, but how can we get better.
   
• The most useful thing was in seeing exactly how the process flowed and to get the strategic view and benefits of approaching projects from the Lean and Six Sigma perspective.
   
• The oral case studies provided excellent real-world context and examples for the practical application of the tools and methodology.
   
• Lean principles can be quickly applied to many of my work efforts.
   
• Actually be led through the DMAIC process by someone who has walked the walk. Also appreciated the group work.
   
• Introduced me to a new methodology that matches well with my skill set. I am very interested in exploring these techniques as a potential specialization I can develop.
   
• The class was very useful as it provided new information into Problem Solving and how it potential use in our day to day work.

About Out Instructors

Request: Please provide any comments on the instructor.

Answers:

•  [The instructor] rocked!
   
• The instructor of this course conveyed the material in a very clear and professional manner. Any couse is only as good as the instructor who teaches it and this one was excellent!
   
• He addressed all the questions and provided real life examples.
   
• Instructor was very well versed in his subject material and made the class interesting, educational and fun. Great Instructor
   
• [The instructor] demonstrated high energy level throughout the [full] course. Had great knowledge of Lean and Six Sigma including examples and practical use.
   
• Instructor was very knowledgeable and provided actual industry insights.
   
• [The instructor] was a great instructor. He kept the class moving and his knowledge and training ability are outstanding.
   
• The instructor was great. He was able to give real-world examples and exercises that helped to see how Lean Six Sigma can apply to my work with the firm. He kept things flowing to hold our attention span and was able to effectively teach us the skill set of methodologies and tools.
   
• Great instructor - knowledgeable, experienced, animated
   
• He is an excellent instructor, very knowledgeable and taught from experience rather than a book.
   
• Fantastic presenter. Great materials and exercises to enforce learning objectives.
   
• [The instructor] is a fantastic instructor and presented the material in a very professional and understanding manner. His hands-on knowledge and expertise allowed him to relate the material effectively to his real-world experiences. [The instructor] is an asset to the Lean Six Sigma methodology and should always be utilized by [our firm] in teaching the employees.
   
• The instructor was very prepared, knowledgeable, and make the class an enjoyable learning experience. His use of various audio, video, and practice techniques made the class much more practical than a traditional lecture that I've had at other trainings. I would definitely take another class that he taught if it were offered.
   
• [The instructor] was an excellent instructor. He kept the course moving along, even making some of the slower sections appealing. He also proved to be a great facilitator during the course activities. Two thumbs up!
   
• The instructor was very good with the material and had a very deep knowledge on the application of the methodology in several different industries. He was able to bring an experienced professional's view to the class and was very effective in challenging the class to think from a different perspective.
   
• He is an enthusiastic, HIGHLY competent instructor, and a good teacher. A+. Note that this is a technical course which is highly dependent on a good instructor.
   
• Key Strengths: 1) Brought a lot of real world experience to the classroom & 2) good teacher - knew what to focus on vs. move more quickly through.
   
• Certainly one of the best instructors I have had in my years at [this organization]
   
• The instructor was very knowledgeable in the Lean Six Sigma subject. He brought real life examples during the training sessions and this made it clearer as to how companies apply Lean Six Sigma.
   
• [The instructor] did a great job. His teaching method is at a perfect pace for the materials covered. However, on the whole I found the course to be the best I have taken since joining [our organization].
   
• The instructor was very knowledgeable about the subject and was able to share a lot of his prior lean six sigma project experience with us. He made the course very interactive with lots of group events. I would highly recommend to bring him back next year for the lean six sigma course.
   
• The instructor was fantastic. His use of the presentation slides, drawings, lecture, and class interaction were flawless. My classmates and I were constantly challenged by the course. The course seemed to have been set up so that it did not include any "fluff". Everything I learned will be useful.